Frequently Asked Questions
Everything you need to know about shopping for your home at Waldecks.
What is the standard shipping time for furniture and decor?
Standard shipping usually takes 5-7 business days. For larger furniture items, our specialized courier will contact you within 48 hours of purchase to schedule a delivery window.
Do you offer international shipping?
Currently, Waldecks ships exclusively within the continental United States and Canada to ensure the safety and integrity of our fragile home goods during transit.
What is your return policy for home accessories?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made furniture and final sale items are non-refundable.
How can I track my order?
Once your order has dispatched, you will receive an email confirmation containing a tracking number and a link to our carrier's tracking portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger home investments.
Are your wood products sustainably sourced?
Yes, at Waldecks we prioritize sustainability. Over 80% of our wooden furniture collection is crafted from FSC-certified timber or reclaimed materials.